About The Role

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    Police Custody Officers (PCOs) are responsible for overseeing the management of persons in the custody of Victoria Police. The Police Custody Officer role offers a stimulating, challenging and rewarding career. You are a valued member of the local police team and play a crucial role in the management and welfare of persons in custody.

    PCOs will be stationed at the following 22 locations across Victoria:

      1.  Bairnsdale
      2.  Ballarat
      3.  Bendigo
      4.  Broadmeadows
      5.  Dandenong
      6.  Frankston
      7.  Geelong
      8.  Heidelberg
      9.  Horsham
    10.  Melbourne West
    11.  Mildura
    12.  Mill Park
    13.  Moorabbin
    14.  Morwell
    15.  Ringwood
    16.  Sale
    17.  Shepparton
    18.  Sunshine
    19.  Swan Hill
    20.  Wangaratta
    21.  Warrnambool
    22.  Wodonga

    The role responsibilities of the PCO will be:

    • Perform all duties relating to the management of persons in the custody of Victoria Police.
    • Ensure the health, wellbeing, safety and supervision of persons in custody, staff and visitors.
    • Liaise with internal and external stakeholders regarding the management, transport, offsite attendance or video links for persons in custody.
    • Carry out all prisoner management functions in accordance with established legislation, policies and procedures, including preparing routine correspondence, attendance registers, creation of reports and other administrative tasks whilst ensuring appropriate follow-up action is taken when required.

    Police Custody Officers must be available to be rostered on rotating shifts to perform day, afternoon and night shifts. Shifts last for 8.06 hours and include a half hour meal break. The start and finish times may vary depending on location:

    Day shift: commencing between 6am and 10am

    Afternoon shift: commencing between 2pm and 6pm

    Night shift: commencing between 10pm and 12 midnight

    The Police Custody Officer (PCO) role is suited to people who are attracted to a career that is stable and who are able to undertake shift work. A healthy level of cardio fitness and physical strength is required for this role. Police Custody Officers will mostly be working with persons in custody, and this will require maturity and knowing how to communicate and react to situations. This role is stimulating so you need to know how to multi-task and manage your time well. Police Custody Officers will need to adhere to standard procedures and rules. They also need to possess good computer, communication and interpersonal skills. Further, they need to demonstrate that they are of good character and reputation and that they are able to put their personal beliefs aside to deal with anyone in their custody.

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